This page explains what data tempototi collects when you use your account, how that data is stored, and what choices you have over it. Every section here is specifically about our privacy practices — not general platform features — so you can read it knowing exactly where your information goes.
Account data protection
DANA, OVO, GoPay transaction records
Your right to review and correct
Cookie and session handling
DATA WE COLLECT
What Information tempototi Collects and Why
When you open an account with us, we collect the details you submit during registration — your name, contact address, and the payment method you choose to connect. If you use DANA, OVO, or GoPay to fund your account or process a withdrawal, the transaction reference and amount are recorded against your account history. We do not store full wallet credentials; we record only the reference data our payment processor returns after a transaction is confirmed. Beyond account registration, we collect session data automatically — the pages you visit, the device type, and the browser session identifier. This helps us keep your login state consistent and detect unusual access patterns on your account. We also log your activity when you switch between the sportsbook and casino sections, which allows us to restore your session if a connection drops. Data collection is subject to applicable local law and is available only where local law permits. We do not sell your personal data to third parties. Retention periods are set by our internal policy and are reviewed periodically; you can ask us about the current period by contacting support.
DANA
Transaction references from DANA payments are stored in your account history. We hold the reference ID returned by the payment processor, not your full wallet credentials.
OVO
OVO transfer records are linked to your account wallet log. You can view these entries in your account dashboard after login, under transaction history.
GoPay
GoPay payment confirmations are recorded the same way — reference ID and amount only. Sensitive wallet authentication stays within GoPay's own environment.
POLICY SCOPE
Where This Policy Applies and What It Covers
Not every data interaction with tempototi falls under the same rules. This section maps out what this policy covers directly, what it covers partially, and what falls outside its scope entirely. Understanding the boundaries helps you know which channel to contact when a question arises about your data.
Account Access
Fully covered. Data collected during login, session management, account settings changes, and identity verification steps all fall within this policy. You can request a summary of this data through our support channel.
Payment Transactions
Partially covered. We hold the transaction reference and amount on our side. The payment processor — DANA, OVO, or GoPay — governs the data on their side under their own privacy terms, which we do not control.
Site Content and Games
Covered for session and preference data only. Game providers such as PG Soft, Pragmatic Play, and CQ9 process gameplay events within their own systems. We receive summary round data; detailed game-engine logs stay with the provider.
Third-Party Services
Outside this policy's scope. Links to external sites, third-party analytics tools, or social platforms operate under their own privacy terms. We do not represent or extend this policy to services we do not operate.
YOUR DATA RIGHTS
Actions You Can Take Over Your Personal Data
Your account data is not static — you have concrete paths to review it, correct it, and ask questions about how long we keep it. Start in your account dashboard after login, where the personal details section shows the information we hold on file for you. If something is incorrect — a name spelling, a contact address, or a linked payment method — you can update most fields directly from that screen. For fields that are locked after verification, raise a correction request through the support chat and our team will walk you through the identity step required to change it. If you want to know what data we hold beyond what is visible in your dashboard, submit a data access request through the support email listed on our contact page. We will respond within the timeframe required by applicable local law. You can also ask us to explain why specific data was collected and how long we intend to keep it. Requests about DANA or OVO transaction records should include the transaction reference from your account history to help us locate the correct entry.
Review Your Records
Log in and open the personal details section in your account dashboard. The current state of your stored information is shown there.
Correct Account Details
Update editable fields directly in your account settings. For locked fields, contact support and follow the verification step shown in the chat.
Submit a Data Access Request
Email our support address to request a summary of the data we hold. Include your registered account name and, where relevant, a transaction reference from your history.
Ask About Retention
If you want to know how long we keep a specific type of record, ask through support. We will explain the applicable retention period in plain language.
CONTACT FOR PRIVACY
How to Reach Us About This Policy
Privacy questions deserve a direct response, not a generic reply. Below are the three contact paths we maintain for data-related enquiries. Choose the one that fits your question — live chat for quick account clarifications, email for formal data requests, and the account dashboard for self-service corrections.
Live Chat Support
Open the chat widget from any page after login. Use this for quick questions about what data appears in your account, or to start a correction request for a locked field.
Email Data Request
Send a written data access or correction request to our support email address, listed on the Contact page. Include your registered name and the type of data you are asking about.
Account Dashboard
For self-service edits — contact details, linked payment methods, notification preferences — the account dashboard after login is the fastest path. Changes take effect as soon as you save.
HOW WE PROTECT DATA
Data Handling, Cookies, and Account Security
We use session cookies to keep you logged in across pages and to remember your last position in the sportsbook or casino section. You can clear these through your browser settings at any time; doing so will end your current session and require you to log in again. We do not use cookies to serve advertising from external networks. Retention of your account data continues for as long as your account is active and for a period after closure as required by applicable local regulation — the exact period is available on request through support.
Cookie Handling
Session cookies maintain your login state and section navigation. No external advertising cookies are placed. Clear them via your browser settings; your next login will create a fresh session.
Account Security
Access to your stored data inside our systems is restricted to authorised personnel. Account login is protected by the credentials you set at registration; we never ask for your full wallet PIN over chat.
Data Retention
We keep account and transaction records for as long as required by applicable law. After an account is closed, records are held for the regulatory period and then deleted according to our internal schedule.
Policy Updates
When this policy changes in a material way, we post the updated version on this page. The date at the top of the document reflects the last revision. Check this page periodically for the current version.
POLICY FAQ
Common Questions About Our Privacy Policy
These are the questions we receive most often about data, account records, and privacy choices. If your question is not listed here, the support chat or email route in the section above will get you a direct answer.
What personal data does tempototi store when I open an account?
We store the name, contact address, and account credentials you provide at registration. If you use DANA, OVO, or GoPay, we also hold the transaction reference and amount returned by the payment processor after each confirmed transaction — not your full wallet credentials.
Can I see all the data tempototi holds about me?
Yes. Log in and check the personal details and transaction history sections in your account dashboard first — most of what we hold is visible there. For a fuller picture, submit a data access request via support email and we will respond within the period required by applicable local law.
How do I correct an error in my information?
Editable fields can be updated directly in your account settings after login. If a field is locked — for example, after identity verification — contact support via live chat and follow the verification step our team describes. We will not change locked fields without that step.
Does tempototi share my data with game providers like PG Soft or Pragmatic Play?
We pass only the session and round data needed for a game to function. Providers such as PG Soft, Pragmatic Play, and CQ9 receive game-event signals within their own systems; they do not receive your payment details or full account profile from us.
How long does tempototi keep my account and transaction records?
We retain records for as long as your account is active and for a further period after closure as required by applicable local regulation. The exact retention period is available on request — ask through the support email or live chat and we will explain the current timeframe.
What happens to my data if I close my account?
After account closure, your data is held for the regulatory retention period required by applicable local law, then deleted according to our internal schedule. During that window, you can still submit a data access request through support. After deletion, we cannot recover the records.